Agent Studio There is nothing more powerful than a conversation. Build seamless omnichannel experiences that sound and feel authentic to your brand without ever missing a beat. With agentic AI …

They met at Cambridge’s dialog systems group, part of the Machine Intelligence Lab at the University of Cambridge, a research lab focused on spoken dialog systems. Their PhD work and tenures at Apple …

Your go-to resource for building, integrating, and optimizing conversational AI solutions. Access guides, API references, and integration details and maximize the power of your PolyAI voice agents.

Our voice platform makes the best of spoken language technologies, speech synthesis, and a combination of retrieval and generative AI models to deliver voice-first experiences in any channel.

May 16, 2024 · With this raise, PolyAI has now secured over $120m in funding. The up round indicates VCs are sharing this enthusiastic vision. “We are experiencing a Cambrian explosion in AI that will …

Call center voice AI can help support teams by resolving up to 50% of customer calls, eliminating the need for human intervention. This not only reduces call volume but returns valuable time and …

Conversational AI can handle routine inquiries, process payments, schedule appointments, collect customer feedback, and provide 24/7 support making it ideal for managing high call volumes, …

Conversational AI can handle customer service tasks like answering FAQs, processing orders, tracking deliveries, scheduling appointments, troubleshooting issues, and routing complex queries to live …

Introducing Agent Studio: The only voice-first omnichannel platform for conversational AI Delivering excellent customer service over the phone starts with effective listening. A voice assistant must …

Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.